Privacy Policy

Scented Expressions LLC and its affiliated companies (collectively, “Scented Expressions”) have established this Privacy Policy (“Policy”) to demonstrate our strong commitment to privacy and to outline our practices regarding the collection and use of information you provide when using our website (as defined in our Terms of Use).

By accessing and using our website, you consent to the terms of this Policy. If you do not agree with any part of this Policy, we kindly ask that you refrain from accessing or using our website, and do not submit any information.

If you have any questions or comments about this Policy, please feel free to contact us. Our contact information is as follows:

Scented Expressions Supplies LLC.
2035 Yorkshire Dr.
Sandy Level, Virginia 24161

Phone: (844) 672-3683
Email: Admin@ScentedExpressions.com


1. Collection and Use of Information

Scented Expressions LLC may collect certain information from you when you visit our website:

A. Personally Identifiable Information refers to information that you voluntarily provide, which allows us to identify you. This includes, but is not limited to, your name, phone number, email address, and if you choose to make a purchase, your credit card information such as the card number, expiration date, and security code. Personally Identifiable Information may also include any images, product ratings, reviews, or other content you upload. We use your Personally Identifiable Information solely for processing your orders, fulfilling your requests, providing promotional offers, and improving your experience with us. The information we collect depends on the specific web pages you access. For example, you will need to provide Personally Identifiable Information if you choose to order products, register, or complete surveys on our site. Specifically, we may collect the following types of Personally Identifiable Information:

1. Our website uses registration forms that require your contact information (such as your name and email) and unique identifiers (like a username and password). We utilize this contact information to send you updates about our company and promotional materials. It’s also used for identity verification and our internal purposes.

2. We provide an order form to collect your contact information (including your name and email), unique identifiers, and financial details (including credit card number, expiration date, and security code). This financial information is utilized to process your payments for products and services ordered. Unique identifiers help us verify your identity for our internal records.

3. Participation in our optional online surveys will require you to provide contact information such as your name, phone number, and email address. We use this information to send you promotional materials and updates about our company, as well as communicate when necessary.

B. Non-Personally Identifiable Information** refers to information that cannot be used to identify you, such as the pages you visit on our website.

Our website may also include public forums, including message boards and blogs. Please remember that any information you post in these public areas is accessible to the public, so exercise caution when sharing personal information. We cannot control or be held responsible for how third parties use any information posted in these forums.

C. Information Collected Through Automated Means**: We may use cookies, pixel tags, log files, and other technologies to collect information about your interactions with our site and online advertisements. This might include your browser type, operating system, viewed pages, clicked links, IP address, previous websites visited, and engagement with our emails. This information helps us to enhance your experience by saving your preferences and identifying features that may be of interest to you. Our website uses cookies to track items in your cart, including abandoned carts, which allows us to send reminder notifications via email or SMS.

2. Sharing of Information

Scented Expressions LLC believes that maintaining the confidentiality of your information is paramount. We will never sell your Personally Identifiable Information to third parties. However, we may share your Personally Identifiable Information with trusted corporate affiliates and service providers to improve our services on your behalf. This sharing may occur for reasons such as:
– Processing credit card payments
– Communicating with you via email or SMS
– Managing customer relationships
– Analyzing our services or those offered by our partners
– Analyzing customer demographics

While we do not store your credit card information, our payment processor may do so.

We may also share Non-Personally Identifiable Information, such as aggregate data, with trusted third parties and authorities to promote small businesses in relevant sectors.

3. Security of Information

Our website has implemented security measures to protect against the loss, misuse, and alteration of your information. We prioritize the protection of your Personally Identifiable Information. We employ a combination of physical, electronic, and managerial procedures to safeguard against unauthorized access or disclosure. However, please be aware that no data transmission over the Internet can be fully secure, and any information disclosed online may be collected by parties other than the intended recipient. Therefore, while we strive to protect your information, we cannot guarantee the absolute security of any data transmitted to or from our website.

4. Choice to Opt-Out

You can opt out of receiving communications from us, including marketing materials, by using the provided online form. The website also offers an option to refuse future communications or services. However, please note that even if you opt out, we will retain sufficient Personally Identifiable Information to contact you regarding product recalls or safety concerns, as required by law.

5. Disclosures Required by Law

If required by law, subpoena, court order, or other legal processes, Scented Expressions LLC will cooperate with legal authorities to release any requested information, including Personally Identifiable Information. Additionally, we may disclose your Personally Identifiable Information to protect our rights or safety or to investigate fraud allegations.

6. Links to Other Sites

Our website may contain links to third-party sites not owned or controlled by Scented Expressions LLC. Please note that we are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any external website you visit, as their practices may differ from ours.

7. United States Only

This website is intended for residents of the United States. All matters related to this website are governed by the laws of the State of Virginia. If you are located outside the U.S. and contact us, your information will be transferred to the U.S., and by submitting it, you consent to that transfer. As of April 27, 2018, this website is not intended for customers in EU member states due to compliance costs with the EU GDPR. If you are in the EU, please do not access the website or submit any information.

8. Business Transitions

If Scented Expressions LLC undergoes a business transition, such as a merger or acquisition, your Personally Identifiable Information may be transferred to the acquiring entity. In the event of bankruptcy or reorganization, your information may also be considered an asset.

9. A Special Note to Parents

We respect the privacy of all our users, particularly children. This website is not intended for children under the age of 13. By using this website, you confirm that you are over 13. If you are under 13, you should not access this site. We do not collect Personally Identifiable Information from children under 13 and abide by applicable privacy regulations.

10. Changes to This Policy

Scented Expressions LLC reserves the right to change, modify, or update this policy at any time. Please review the policy periodically for updates. The effective date will be noted at the top of this document. Your continued use of the website after changes signifies your acceptance of the new policy. If you disagree with the changes, please discontinue use immediately.

11. Access to Your Personally Identifiable Information

You may request access to your Personally Identifiable Information that we have on file by emailing us at the provided contact address. If you believe any of your information is incorrect or incomplete, please contact us to request a correction. We will make reasonable efforts to correct any inaccuracies found in your Personally Identifiable Information upon your request.